Taking pride in one’s work has little to do with the type, level of job or how much they are paid for it. I have found out in many instances that bell boys, chamber maids, house maids, and even car wash boys take more pride in their work than many in better and higher paying jobs.
I like to single out Marimuthu, my car wash boy, to explain my case. He washes my 2 cars and a bike every week for just RM70 a month. I know he takes full pride in his work for many reasons. He not only does a superb job washing them spotlessly clean but also has a clean attendance record of coming in to wash them in the evening when it so happened that one or more of the vehicles were not around on Saturday mornings when he is scheduled to wash them. He could easily have got away with the excuse that he came but the vehicles were not there!
This admirable act speaks a lot about this young Indian man. His honesty is one. His hardworking nature is the other. But personally, I think deep in him, he doesn’t consider himself doing justice for the fee that I pay him if he doesn’t wash the 3 vehicles completely.
Comparing his work ethics with those that I know, he puts many of them to shame, especially those who earn more than him. Many of them not only do shoddy work but have to be reminded again and again about their tasks which they conveniently forget or provided excuses to “bail themselves” out.
So why would Marimuthu and the many that I also know have this pride? I guess it’s his personal perception of what high work quality really is. I’m pretty sure he has little education or exposure about life and work. I believe his personal perception has a lot to do with attributes and personal qualities that have been endowed on him through life circumstances. Perhaps another of his compelling reasons is his high sense of purpose. In his mind, he wants to keep his clients happy so that he keeps them and even spread good words for him. He wants to earn as much as possible and can’t afford to lose any of them as he needs every cent to survive and to send back to his needy family.
Surely, Marimuthu can be a role model whom many can learn from. I’m blessed to have him looking after my vehicles’ cleanliness.